Privacy Policy

1. Introduction

Welcome to DishFlowIt ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our restaurant management platform, including our mobile application and marketing website.

2. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us.

• User Profile Information: Name, email address, phone number, and account role (Manager, Waiter, Chef).
• Restaurant Data: Menu items, pricing, floor plans, table layouts, and employee shift data.
• Operational Data: Orders placed, timestamps of service, and sales analytics.
• Customer Data: Loyalty program participation and visit history.

3. Third-Party Services

We use trusted third-party services to power part of our infrastructure. These services have their own privacy policies.

• Supabase: Used for database hosting, authentication, and real-time syncing.
• Stripe: Used for processing subscription payments. We do not store your full credit card details.
• Resend: Used for sending service-related emails and notifications.

4. How We Use Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Improve and personalize your experience.
• Process transactions and send related information.
• Send technical notices, updates, and security alerts.
• Monitor and analyze trends, usage, and activities.

5. Data Security

We implement robust security measures, including Row Level Security (RLS) and end-to-end encryption, to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, update, or delete your personal information. Managers can manage their restaurant's data and staff accounts directly through the dashboard.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@dishflowit.com.